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Don’t install KB4579311 to avoid PC crash, freeze & more
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Published onOctober 19, 2020
published onOctober 19, 2020
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Key notes
Almost a week ago, Microsoft pushed thePatch Tuesdaycumulative updates that were supposed to fix various issues known in severalWindows OSversions.
As known, Windows 10 updates, although necessary, tend to cause several issues, however, users certainly didn’t expect the multitude oferrorsthey experienced after installing update KB4579311 (applied to version 2004).
KB4579311 caused more issues than it should have fixed
During the weekend, the cries for help during or after installing this update kept rising.
The most common problem is that the cumulative update won’t install and the process displays common error codes such as0x800f0802,0x800f0988or0x800f0922.
On the other hand, if the update managed to install successfully, it led to even more trouble. As a result, some systems kept crashing, while with others,hardware drivers, apps, or programs stopped working.
Here are some of the complaints extracted from both theMicrosoft communityandReddit:
This morning I got some windows updates KB4579311. I don’t know if the update is the reason, but suddenly my Windows says that it isn’t activated anymore.
I’ve been having an issue with Windows Update KB4579311. When it gets installed it causes the Explorer to crash repeatedly until it eventually logs me in, at which point I can use it as normal. BUT, the crashing increases time it takes to log in and load everything up.
KB4579311 locked up my taskbar, made my CPU incapable of passing 20-ish percent, crashed my SSD from amount of read-write, took 3 hours to uninstall, and cost me time of reinstalling most of my applications from corrupting all of it with the crashed SSD.
How do I fix issues caused by update KB4579311?
The short answer is that there’s no clear fix, unfortunately. At least for now. Moreover, since this is a critical update, Microsoft will install it automatically on any compatible device.
The good news is that Microsoft is expected to take action soon, with all the clamor around this update.
The bad new is that, for now, one can only turn to workarounds.
A user specifically asked for a clear fix, not a workaround, and it’s understandable, considering thatthis always happens with cumulative updatesas somebody pointed out on the forums.
In this particular case, the solutions the following:
Another workaround is to perform aSystem Restore, choosing a restore point at a date prior to theinstallationof KB4579311.
Hopefully, you won’t have to go to the latter solution and that the former is enough, until Microsoft pushed a fix to the problematic cumulative update.
Let use know how you managed to solve the issue, in case your device also started to behave erratically after installing the mentioned update.
[wl_navigator]
More about the topics:Windows Update
Sinziana Mihalache
Sînziana loves getting people to better understand products, processes, and experiences beyond a simple user guide, either in writing or making use of images. She joined the team after a long-term collaboration with one of the world’s top cybersecurity companies - Bitdefender. Outside work, Sînziana enjoys climbing mountains, backpacking around the world, and writing about almost anything on her blog.
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Sinziana Mihalache