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How to configure read receipts in Microsoft Teams
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Published onJanuary 21, 2020
published onJanuary 21, 2020
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Back in June of 2019, Microsoft introduced a read receipts functionality for Microsoft Teams. Similar to what you experience on other messaging apps, these read receipts give you a visual cue to let you know when the person you’ve sent a message to, actually opened and read it.
The feature slowly rolled out and is turned on by default, but users do have complete control if they want to use the feature or not. In thisOffice 365 guide, we’ll dive a bit deeper and explain how you can configure the option.
How to turn off read receipts
As we previously said, read receipts are turned on by default in Microsoft Teams. When you send a message in either a 1:1 or group chat, you’ll see a checkmark to indicate it was sent. When the recipient reads it, you’ll then see the checkmark turn into the shape of an eye, to indicate it was read. If this troubles you, you can actually disable it via the Microsoft Teams app on MacOS, Linux, or Windows 10.
Keep in mind that if you’re chatting with someone who has read receipts turned off, but you still have the feature turned on, you still won’t see read receipts from that person. You also won’t get a read receipt if someone sees your message in a notification or in their Activity feed, or if they reply via the Toast Tile in Windows 10 or the Banner notification in Mac OS. Read receipts only work if the recipient replies directly from within the chat.
Seeing read receipts in a group chat
If you’re looking to see who has read your message in a group chat, there is aread byoption in the chat. Once everyone has seen your message, you’ll get the seen confirmation, which is the eye-shaped icon. You can then see who has read your message by going to that message, selectingmore optionsand choosing theread byoption. You’ll then see a list pop-out on the left side.
Administrative options for configuring read receipts
The options we described above are for the user. Microsoft Teams administrators, however, have full control over the feature as well. If an administrator doesn’t want the user to have read receipts, they can change the admin portal value to read receipts to “off.” In the event that an admin wants everyone to have read receipts, the value can be changed to “everyone.” Here’s how to do that.
More on read receipts
It might be useful for an administrator to turn off read receipts in situations where there are many people in one chat. In this situation, having read receipts on might create confusion within users, and can overwhelm the messages. The read receipts are better used in situations with smaller groups and in private chats where communication is more important. You can learn more about these read receiptshere at Microsoft, and feel free to checkout our Microsoft Teams hubfor all the latest news and information.
Radu Tyrsina
Radu Tyrsina has been a Windows fan ever since he got his first PC, a Pentium III (a monster at that time).
For most of the kids of his age, the Internet was an amazing way to play and communicate with others, but he was deeply impressed by the flow of information and how easily you can find anything on the web.
Prior to founding Windows Report, this particular curiosity about digital content enabled him to grow a number of sites that helped hundreds of millions reach faster the answer they’re looking for.
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Radu Tyrsina
