In an odd bug, Uber receipts are crashing Outlook on Windows

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Published onAugust 2, 2022

published onAugust 2, 2022

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If you’re someone that takes a lot of Uber rides and uses Outlook on Windows to file and print receipts, then we have a fair warning for you. Noted byBleeping Computer, there is an ongoing issue with Outlook where the client on Windows might crash when you try to open emails with complex tables.

Microsoft actuallyhas a support page for this, first published on July 29, and mentions that the issue started in the Current Channel version 2206 Build 15330.20196 and higher. The same issue also happens in current builds of Beta and Current Channel Preview. It even applies to Word, where similar table contents might cause Word to stop responding.

Officially, Microsoft is working on a fix that should come out on Patch Tuesday, timed for August 9, 2022. The fix is from the Word Team, and will be released to the Beta channel first. In the meantime, you can workaround any issues you have by reverting the Outlook build to a previous version. Here’s how.

Open a Command Prompt in Administrator context

Type or paste the two commands into the Command Prompt window and press Enter after each.

cd %programfiles%\Common Files\Microsoft Shared\ClickToRun

officec2rclient.exe /update user updatetoversion=16.0.15225.20288

It has been a rough patch for Outlook as of recent. As you might recall, Outlook had issues where therewere issues with search, and evenOutlook.com going down. We’ll be following this story closely and will have an update once Microsoft has a fix.

Radu Tyrsina

Radu Tyrsina has been a Windows fan ever since he got his first PC, a Pentium III (a monster at that time).

For most of the kids of his age, the Internet was an amazing way to play and communicate with others, but he was deeply impressed by the flow of information and how easily you can find anything on the web.

Prior to founding Windows Report, this particular curiosity about digital content enabled him to grow a number of sites that helped hundreds of millions reach faster the answer they’re looking for.

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Radu Tyrsina

With KB5043178 to Release Preview Channel, Microsoft advises Windows 11 users to plug in when the battery is low#

Copilot in Outlook will generate personalized themes for you to customize the app#

Microsoft will raise the price of its 365 Suite to include AI capabilities#

Death Stranding Director’s Cut is now Xbox X|S at a huge discount#

Outlook will let users create custom account icons so they can tell their accounts apart easier#

In an odd bug, Uber receipts are crashing Outlook on Windows#

With KB5043178 to Release Preview Channel, Microsoft advises Windows 11 users to plug in when the battery is low

Copilot in Outlook will generate personalized themes for you to customize the app

Microsoft will raise the price of its 365 Suite to include AI capabilities

Death Stranding Director’s Cut is now Xbox X|S at a huge discount

Outlook will let users create custom account icons so they can tell their accounts apart easier

In an odd bug, Uber receipts are crashing Outlook on Windows