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KB4486563 and KB4486564 fail to install for some but here’s the fix

3 min. read

Updated onOctober 9, 2019

updated onOctober 9, 2019

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Despite of the fact that Microsoft announced it wouldend support for Windows 7OS next year, users recently receivedtwo regular updates on their systems.

Notably,  the February 2019 Patch Tuesday Edition brings a bunch of bugs along with theupdates. If you are someone who has been affected please read till the end.

KB4486563, KB4486564 bugs

KB4486563, KB4486564 bugs

As of now, four issues have been reported for the monthly rollupKB4486563 and cumulative update KB4486564.

1. KB4486563 fails to install

Some of the usersreportedthat the operating system failed to install the update with the error code0x80070003. The problem has been described as under:

Newest security update KB4486563 fails to install with code 80070003.Can anybody help me find out what´s wrong? I haveWin 7, 64 bit.

If you face any such issue at any point during the installation process you can use the workaround mentioned in the following guides:

2. VM Restore Issues

This issue has been inherited from the previous monthlyupdatesin both KB4486563 and KB4486564.  If you have already restored or saved the VM, it may fail to restore successfully.

Failed to restore the virtual machine state: Cannot restore this virtual machine because the saved state data cannot be read. Delete the saved state data and then try to start the virtual machine. (0xC0370027).

The company has also suggested a temporary workaround for the bug. After you have installed theupdate, you need toshut down the virtual machines just before restarting the host.Microsoft promised to provide a permanent fix to the bug tobe available by mid-February 2019, but the patch has not been released as of now.

— RELATED:Patch Tuesday updates install Candy Crush on Windows 10 PCs

3. Event Viewer Problems

Microsoft states that some event descriptions for network interface cards (NIC) might not be visible in the Event Viewer after the installation of KB4486563 and KB4486564.

The company has not shared any workaround for the problem yet. While the solution is in progress and the patch is expected to be available in March 2019.

4. Japanese date and time issues

Finally, the last known issue reported byMicrosoftis the Japanese date and time issue. The bug has been reported after the installation of inKB4486563.

You might notice thatpreviously abbreviated Japanese date and time strings fail to parse after the installation of theupdate.

You can manually fix the issue by tweaking the registry values as follows:

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Nls\Calendars\Japanese\Eras]

“1868 01 01″=”明治_明_Meiji_M”

“1912 07 30″=”大正_大_Taisho_T”

“1926 12 25″=”昭和_昭_Showa_S”

“1989 01 08″=”平成_平_Heisei_H”

Microsoft is currently working to resolve the issue and it is expected to be available in the next release.

We hope that the bugs will be resolved in the next release forWindows Server 2008. WhileWindows 7users are recommended to upgrade their systems to Windows 10 because Microsoft plans to end support after January 14, 2020.

RELATED POSTS TO CHECK OUT:

More about the topics:patch tuesday,windows 10 news,windows 7

Milan Stanojevic

Windows Toubleshooting Expert

Milan has been enthusiastic about technology ever since his childhood days, and this led him to take interest in all PC-related technologies. He’s a PC enthusiast and he spends most of his time learning about computers and technology.

Before joining WindowsReport, he worked as a front-end web developer. Now, he’s one of the Troubleshooting experts in our worldwide team, specializing in Windows errors & software issues.

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Milan Stanojevic

Windows Toubleshooting Expert

Before joining WindowsReport, he worked as a front-end web developer. Now, he’s specialized in Windows errors & software issues.