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KB4557957 for Windows 10 v2004 may freeze your system
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Updated onSeptember 4, 2020
updated onSeptember 4, 2020
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Key notes
Microsoft just released theJune Patch Tuesdayand we already see some problems with thepatches.
This is the firstPatchTuesday after the majorWindows 10 May 2020update and the issues start showing up when the users perform the updates.
KB4557957 for Windows 10 v2004 freezes your system
A user describeshis problem on Reddit after installing the newKB4557957patchforWindows 10 version 2004:
KB4557957 seems to behave weird on my system. Shortly afterrebooting, the system semi-freezes. I can move the mouse cursor around, but app/programs freezes. Can’t shutdown/rebootso have to shutdown the computer by holding the power button.
The problem seems pretty serious as it blocks the user from shutting down or reboot his computer by normal means and he had to shut down his computer by pressing the power button.
How can I fix the freezing issue with the KB4557957?
It’snot the first timethat apatchcreates freezing problems afterinstalling. Actually, it starts to become apretty common issuewith KBs.
The user’s solution, ashe mentioned in his post, was to simply uninstall theupdate. After that, everything returned back to normal.
Unfortunately, nobody from the forums had another solution to this problem. So, if you’re experiencing this problem as well, perhaps the only thing you can do is also to uninstall theupdate.
How can I uninstall an update?
If you want to uninstall the KB4557957patch, typeupdatein Windows Search and click on theCheck for updatesfrom the results.
Next, click on Viewupdatehistory and then on Uninstall updates. Right-click on the KBpatchfrom the list and select Uninstall.
Did you have any other problems with theupdate, check out ourWindows 10 version 2004 most common issues.
If you experience any other problems, please tell us your story in the comments section below.
[wl_navigator]
More about the topics:windows 10 updates
Claudiu Andone
Windows Toubleshooting Expert
Oldtimer in the tech and science press, Claudiu is focused on whatever comes new from Microsoft.
His abrupt interest in computers started when he saw the first Home Computer as a kid. However, his passion for Windows and everything related became obvious when he became a sys admin in a computer science high school.
With 14 years of experience in writing about everything there is to know about science and technology, Claudiu also likes rock music, chilling in the garden, and Star Wars. May the force be with you, always!
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Claudiu Andone
Windows Toubleshooting Expert
Oldtimer in the tech and science press, with 14 years of experience in writing on everything there is to know about science, technology, and Microsoft
