McAfee security tools are incompatible with Windows updates

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Published onApril 25, 2019

published onApril 25, 2019

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Microsoft released a new series ofPatch Tuesday updatesat the beginning of April. However, theupdatesdidn’t go well with some of the leadingantivirusproducts available on the market.

We can see that the list ofantivirussolutions affected by incompatibility issues is increasing day by day. We already reported that the latest patches are not compatible with Avast, Avira, Sophos, ArcaBit.

However, new reports suggest that McAfee users are alsoexperiencing the same issuesnow.

Microsoft recently updated thesupport articlesfor the latest OS updates. The company acknowledged the fact that thebugcauses Windows 10 to freeze orboot slowly. Notably, many users experienced thisbugdue to a conflict with McAfee programs.

CSRSS changes are to blame

McAfee said that the recent Windows Client Server Runtime Subsystem service changes caused this issue.

These changes were responsible for creating a deadlock that eventually triggered thebug. The company described the problem as follows:

Changes in the Windows April 2019 update for Client Server Runtime Subsystem (CSRSS) introduced a potential deadlock with ENS.

According to users, their systems stopped working as soon as they tried to log in into their accounts. In the worst case scenario, it even took more than ten hours for some users to log in.

Thebug affected Windows 7, Windows 8.1, Server 2008 R2, Server 2012 R2 and Server 2012. As a result, these systems may sometimesget extremely slowor completely freeze.

Thankfully, you can still boot into Safe Mode. Moreover, Sophos came up with a strange suggestion and recommended its users to update the list of excluded locations with the directory of theantivirus.

Microsoft is currently collaborating with McAfee to investigate the issue. Thebugwas fixed by Avast and ArcaBit as both released the necessaryupdatesa few days ago.

Comment down below if you are experiencing any such issues on your Windows systems.

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Microsoft will raise the price of its 365 Suite to include AI capabilities

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Outlook will let users create custom account icons so they can tell their accounts apart easier

McAfee security tools are incompatible with Windows updates

CSRSS changes are to blame