Microsoft and UNICEF revamp open source case management system as Primero X

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Published onDecember 3, 2020

published onDecember 3, 2020

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UNICEF and Microsoft have recently announced version two of the collaborative platform Primero, just as cases for domestic and gender-based violence are on the rise.

According toa press release from UNICEF,

Key interventions include providing access to lifesaving services, such as family reunification and tracing, while still adhering to physical distancing and movement restrictions due to COVID-19. The launch of Primero X comes amid an increase in the rates of domestic and gender-based violence linked to the COVID-19 pandemic.

Over the past year, Microsoft and UNICEF have been working to improve the “open-source case management web application that helps social service providers coordinate critical support to vulnerable children.”

Now known as Primero X, the improved platform will now enable approved partners and governments to deploy the platform even quicker during humanitarian crises by supporting offline settings from any device.

In addition to quicker deployment, Primero X is also adding new features accessible to service providers including:

Primero is currently available in India, Iraq, Jordan, South Sudan, and 25 other locations. However, UNICEF is currently testing Primero X in Ghana as its pilot launch but plans to roll it out to more countries through 2022 with the ultimate goal of the platform active in over 60 countries by 2025.

Kareem Anderson

Networking & Security Specialist

Kareem is a journalist from the bay area, now living in Florida. His passion for technology and content creation drives are unmatched, driving him to create well-researched articles and incredible YouTube videos.

He is always on the lookout for everything new about Microsoft, focusing on making easy-to-understand content and breaking down complex topics related to networking, Azure, cloud computing, and security.

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Kareem Anderson

Networking & Security Specialist

He is a journalist from the bay area, now living in Florida. He breaks down complex topics related to networking, Azure, cloud computing, and security

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Microsoft and UNICEF revamp open source case management system as Primero X