Microsoft Teams not down anymore after brief outage (update)
Microsoft Teams outage reports are spiking to start the day.
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Updated April 27, 2021:Microsoft found the root cause of the outage and “performed mitigation actions.” Reports of outagesdropped back down on Downdetector. The original story follows.
What you need to know
Microsoft Teams outage reports started spiking at 6:41 AM EST, according toDowndetector. The outage map on Downdetector indicates that Teams isn’t working for many people on the East Coast of the United States.
Many people struggling to use Teams see a message stating, “Operation failed with unexpected error.” As of 6:55 AM EST, reports spiked for outages from zero to 355, but they are rising quickly. Teams has millions of users, so 355 reports isn’t a dramatically high number, but the rate of change indicates an issue.
The Microsoft 365 Status Twitter account confirmed that outages affected Europe and Asia as they first began to be reported. A later Tweet confirmed that the issues affect Teams users around the world. Microsoft is reviewing the issue.
We’ve confirmed that this issue affects users globally. We’re reviewing monitoring telemetry and recent changes to isolate the source of the issue. More information can be found under TM252802 in the admin center.We’ve confirmed that this issue affects users globally. We’re reviewing monitoring telemetry and recent changes to isolate the source of the issue. More information can be found under TM252802 in the admin center.— Microsoft 365 Status (@MSFT365Status)April 27, 2021April 27, 2021
Since the workday hasn’t started for many people in the United States, it’s difficult to determine if the outages are regionalized or only being reported as people try to sign on for work. We’ll continue to update this post as more information becomes available.
Have you run into issues with Microsoft Teams? Let us know in the comments below, including what region you’re in.
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Sean Endicott is a tech journalist at Windows Central, specializing in Windows, Microsoft software, AI, and PCs. He’s covered major launches, from Windows 10 and 11 to the rise of AI tools like ChatGPT. Sean’s journey began with the Lumia 740, leading to strong ties with app developers. Outside writing, he coaches American football, utilizing Microsoft services to manage his team. He studied broadcast journalism at Nottingham Trent University and is active on X @SeanEndicott_ and Threads @sean_endicott_.
