Share this article

Latest news

With KB5043178 to Release Preview Channel, Microsoft advises Windows 11 users to plug in when the battery is low

Copilot in Outlook will generate personalized themes for you to customize the app

Microsoft will raise the price of its 365 Suite to include AI capabilities

Death Stranding Director’s Cut is now Xbox X|S at a huge discount

Outlook will let users create custom account icons so they can tell their accounts apart easier

Microsoft will no longer share details about Xbox Live monthly active users in earnings reports

2 min. read

Published onSeptember 19, 2019

published onSeptember 19, 2019

Share this article

Read our disclosure page to find out how can you help Windows Report sustain the editorial teamRead more

It’s been years since Microsoft stopped sharing details about Xbox One sales, preferring to focus on user engagement. Xbox Live monthly active users is a metric Microsoft has been highlighting in its quarterly earnings reports for quite some time now, but the company has quietly announced in a FY20 Investor Metrics and Disclosure Update that it will stop sharing this information going forward.

The news was spotted by a games industry enthusiast on Twitter yesterday. With Microsoft no longer sharing details on Xbox Live monthly active users and hardware growth going forward, the company will now focus on what it calls “Xbox content and services revenue.” This new metric includes video games sales, as well as revenue from Xbox subscription services such as Xbox Live Gold and Xbox Game Pass. The company will still continue to disclose gaming revenue in SEC filings.

Not disclosing Xbox Live user figures is unfortunate, and I wish Microsoft would share the underlying revenue & profit figures from content/services rather than just growth.

Though it shows an obvious shift towards Xbox Game Pass & xCloud.

Source below.https://t.co/SFeEW8367Apic.twitter.com/s61wfYLEXr

— Dom (@DomsPlaying)September 18, 2019

While Sony has been regularly sharing updates about how many PlayStation 4 units the company sold worldwide (the 100 million units milestone was crossed back in July) over the years, Microsoft’s choice to focus on revenue generated by Xbox services is interesting. However, it’s also hard not to think about Apple, which is no longer reporting sales numbers for the iPhone and its other hardware products in its quarterly earnings reports. Just like Microsoft, the company now prefers to put the emphasis on services such as the App Store, iCloud, or its new Apple Arcade and TV+ subscription services.

In itsFY19 Q4 earnings reportpublished in July, Microsoft revealed that Xbox Live monthly active users had reached 65 million, up from 57 million a year ago. However, the company has never shared any details about the number of subscribers to Xbox Game Pass, its new gaming subscription service that is now available on Windows 10 in addition to Xbox One consoles. Again, Sony was more transparent and revealed back in April that PlayStation Now, its game streaming service had nowmore than 700,000 subscribers.

Radu Tyrsina

Radu Tyrsina has been a Windows fan ever since he got his first PC, a Pentium III (a monster at that time).

For most of the kids of his age, the Internet was an amazing way to play and communicate with others, but he was deeply impressed by the flow of information and how easily you can find anything on the web.

Prior to founding Windows Report, this particular curiosity about digital content enabled him to grow a number of sites that helped hundreds of millions reach faster the answer they’re looking for.

User forum

0 messages

Sort by:LatestOldestMost Votes

Comment*

Name*

Email*

Commenting as.Not you?

Save information for future comments

Comment

Δ

Radu Tyrsina