New Call Health Panel in Microsoft Teams lets meeting participants troubleshoot connection issues

3 min. read

Published onAugust 23, 2021

published onAugust 23, 2021

Share this article

Read our disclosure page to find out how can you help Windows Report sustain the editorial teamRead more

Microsoft Teams has released a new Call Health Panel that provides real-time telemetry for meetings or VOIP calls. The featurestarted rolling out back in June, and it is now available for all desktop users worldwide.

This Call Health Panel has been designed to make it easier for users to analyze issues that can affect the audio/video/content sharing/network quality by providing a list of parameters such as round-trip time, packet loss, frame rate, and codec. “In this view you will get data on your network, audio, screen sharing, and outgoing video quality. These real-time metrics are updated every 15 seconds and are best used to troubleshoot issues that last for at least that long,” the company explained on asupport page.

To access this feature during a meeting or a call, you’ll need to click on the More actions (…) menu available at the top of the window and then select the “Call Health” option. Once clicked, the Call Health Panel will instantly appear on the right side of the screen, allowing users to diagnose problems quickly.

Keep in mind that the call quality isn’t necessarily compromised by low frame rates and users may notice poor video quality due to hardware limitations or the PC’s performance. Let us know in the comments below if you think that the Call Health Panel will help to make your remote meetings even better.

Radu Tyrsina

Radu Tyrsina has been a Windows fan ever since he got his first PC, a Pentium III (a monster at that time).

For most of the kids of his age, the Internet was an amazing way to play and communicate with others, but he was deeply impressed by the flow of information and how easily you can find anything on the web.

Prior to founding Windows Report, this particular curiosity about digital content enabled him to grow a number of sites that helped hundreds of millions reach faster the answer they’re looking for.

User forum

0 messages

Sort by:LatestOldestMost Votes

Comment*

Name*

Email*

Commenting as.Not you?

Save information for future comments

Comment

Radu Tyrsina

With KB5043178 to Release Preview Channel, Microsoft advises Windows 11 users to plug in when the battery is low#

Copilot in Outlook will generate personalized themes for you to customize the app#

Microsoft will raise the price of its 365 Suite to include AI capabilities#

Death Stranding Director’s Cut is now Xbox X|S at a huge discount#

Outlook will let users create custom account icons so they can tell their accounts apart easier#

New Call Health Panel in Microsoft Teams lets meeting participants troubleshoot connection issues#

With KB5043178 to Release Preview Channel, Microsoft advises Windows 11 users to plug in when the battery is low

Copilot in Outlook will generate personalized themes for you to customize the app

Microsoft will raise the price of its 365 Suite to include AI capabilities

Death Stranding Director’s Cut is now Xbox X|S at a huge discount

Outlook will let users create custom account icons so they can tell their accounts apart easier

New Call Health Panel in Microsoft Teams lets meeting participants troubleshoot connection issues