Orange screenshot issue in Windows 10 May 2019 Update linked to Lenovo Vantage, update settings to fix

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Published onSeptember 12, 2019

published onSeptember 12, 2019

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Earlier this week, some Windows 10 userscomplained of an issuein the Windows 10 May 2019 Update where screenshots would turn out with an orange hue. Many presumed it was a problem introduced with the KB4512941 cumulative update, but, turns out that the issue was linked to Lenovo Advantage and has now officially beenmarked as resolvedby Microsoft.

???? [Windows Release Health Update – New Known Issue: Resolved External] Users have reported an orange tint on Screenshots and Snips with the Lenovo Vantage app installed. Read more here:https://t.co/NHEQuEjsVX.

— Windows Update (@WindowsUpdate)September 12, 2019

As a solution to the problem, Microsoft is recommending for impacted users tovisit the Lenovo advantage appand tweak their settings. Apparently, this orange screenshot issue was caused by the Eye Care mode feature of Lenovo Advantage. There is no need to update Windows for the problem, and instead, users should disable Eye Care mode and reset the color temperature in Lenovo Vantage.

In Lenovo Vantage 4, this can be accomplished by going toHardware Settings, clickingAudio/Visual,and then turning off Eye Care Mode and click on the Reset button. With the Lenovo Vantage version 10, users should go toMy Device Settingsclick toDisplay & Cameraand then click on thereset buttonforDaytime Color Temperature.Users should also turn off Eye Care Mode, and uncheck the box titled Schedule eye-care mode.

Radu Tyrsina

Radu Tyrsina has been a Windows fan ever since he got his first PC, a Pentium III (a monster at that time).

For most of the kids of his age, the Internet was an amazing way to play and communicate with others, but he was deeply impressed by the flow of information and how easily you can find anything on the web.

Prior to founding Windows Report, this particular curiosity about digital content enabled him to grow a number of sites that helped hundreds of millions reach faster the answer they’re looking for.

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Orange screenshot issue in Windows 10 May 2019 Update linked to Lenovo Vantage, update settings to fix