Share this article

Latest news

With KB5043178 to Release Preview Channel, Microsoft advises Windows 11 users to plug in when the battery is low

Copilot in Outlook will generate personalized themes for you to customize the app

Microsoft will raise the price of its 365 Suite to include AI capabilities

Death Stranding Director’s Cut is now Xbox X|S at a huge discount

Outlook will let users create custom account icons so they can tell their accounts apart easier

Orange screenshot issue is latest bug plaguing the Windows 10 May 2019 Update’s most recent CU

2 min. read

Published onSeptember 9, 2019

published onSeptember 9, 2019

Share this article

Read our disclosure page to find out how can you help Windows Report sustain the editorial teamRead more

Microsoft has had a bit of a rough time when it comes with patching the Windows 10 May 2019 Update. The most recent cumulative update for the operating system has causedissues with the search experience, as well asCPU spikes. Now, another annoying issue is plaguing users running the up to date version of Windows.

Of all things, this time, it’s a problem with screenshots (via MSPoweruser.) According to multiple posts in theMicrosoft Answers forums, some users running the May 2019 Update who have installed the latest cumulative update (KB4512941) are receiving an orange hue when taking screenshots.

The problem persists with Night Mode turned off, and occurs across all screenshot taking software. That includes the snipping tool as well as the Print Screen button. Another user in the same forum posts also reports that the issue is a bit worse. All items on their screen turn red, even when not taking screenshots. Interestingly, athread on Redditalso indicates that some have the same issue, but turning on Game Mode will result in normal screenshots.

For users who are experiencing the problem, it might be best to uninstall the latest cumulative update to see if the issue goes away. Otherwise, an independent advisor in the Answers forums suggests to roll back the display driver or update the display drivers from the manufacturer’s website. Another user also suggests that turning off Bluetooth via the Action Center might solve the problem.

Microsoft has not yet added this to the list of known issues for the KB4512941 patch. However, there remains the possibility that this could just be an isolated issue. Roughly a total of 18 people have marked it as “I have the same question.” in the Microsoft Answers forum.

Radu Tyrsina

Radu Tyrsina has been a Windows fan ever since he got his first PC, a Pentium III (a monster at that time).

For most of the kids of his age, the Internet was an amazing way to play and communicate with others, but he was deeply impressed by the flow of information and how easily you can find anything on the web.

Prior to founding Windows Report, this particular curiosity about digital content enabled him to grow a number of sites that helped hundreds of millions reach faster the answer they’re looking for.

User forum

0 messages

Sort by:LatestOldestMost Votes

Comment*

Name*

Email*

Commenting as.Not you?

Save information for future comments

Comment

Δ

Radu Tyrsina