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Outlook is down: some users can’t log in or send messages [February 2018]

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Updated onDecember 12, 2019

updated onDecember 12, 2019

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Recent reports suggest that Outlook is down for many users. More specifically, users are experiencing login issues which prevent them from connecting to their accounts for more than a few seconds.

There are also some lucky users who can connect to their Outlook accounts but are unable to send or receive messages.

Can’t send or receive mail on — constantly asking me to re-enter password for outlook account

Judging by the outage map, it seems that the issue is prevalent for European users.

Also, it seems that mobile users are more affected by this problem than desktop users.

For the time being, there is no information available about this issue on the official Office page. Users already contacted Microsoft on Twitter but the company has yet to reply.

We’ll update this article as soon as new information is available.

UPDATE:Judging by the number of reports available onDownDetector’s website, it seems that the issue has been partially resolved. However, some Outlook users may still experience login issues on mobile devices.

Are you still affected by this problem? Tell us more about your experience in the comments below.

Madalina Dinita

Networking & Security Specialist

Madalina has been a Windows fan ever since she got her hands on her first Windows XP computer.

She is interested in all things technology, especially emerging technologies – AI and DNA computing in particular.

Prior to joining the WindowsReport team, she worked in the corporate world for a number of years.

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Madalina Dinita

Networking & Security Specialist

Madalina is a Windows fan since forever, especially interested in AI, emerging technologies, privacy, and security.