A customer managed to get the DPD AI chatbot to swear at them, and it wasn’t even that hard
A customer managed to get the DPD AI chatbot to swear at them, and it wasn’t even that hard Surprise, surprise… Another AI chatbot has insulted a customer When you purchase through links on our site, we may earn an affiliate commission.Here’s how it works. The DPD customer supportchatbot, which is unsurprisingly powered by AI, swore at a customer and wrote a poem about how bad the company is. DPD said that an update the day before the error was discovered was responsible for the malfunction, which resulted in the chatbot exploring its newfound use of profanity....