Steam, LastPass, PlayStation Network, and more knocked out by Akamai outage

A DNS outage appears to be the cause of a long list of big websites going down.

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What you need to know

Updated July 22, 2021 at 1 PM ET:Based on Downdetector, some sites appear to be back online. Reports of issues for the affected websites started dropping dramatically around 12:43 PM ET.

Steam, LastPass, PlayStation Network, and many major websites are down following an Akamai outage. The outage also affects severalApple services, including iCloud Backup, iCloud Mail, and iCloud Storage Upgrades.

The outage affects more than just tech sites. Fidelity, UPS, AirBnB, The Home Depot, Southwest, and many other sites went down due to the DNS outage. Multiple financial websites are also affected, including PNC, CapitalOne, Chase, USAA, Discover, and US Bank.

According to Downdetector, the spikes started around 12 PM ET.

Akamai statesthe following regarding the outage:

Investigating - We are aware of an emerging issue with the Edge DNS service.We are actively investigating the issue. If you have questions or are experiencing impact due to this issue, please contact Akamai Technical Support. In the interest of time, we are providing you the most current information available, which is subject to changes, corrections, and updates.

This is a developing story, and we’ll update it as more information becomes available.

Sometimes when an outage like this occurs, large swathes of the internet often go down at once. Akamai is a massive content delivery network, so an issue on its end can cause several websites to run into issues.

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Sean Endicott is a tech journalist at Windows Central, specializing in Windows, Microsoft software, AI, and PCs. He’s covered major launches, from Windows 10 and 11 to the rise of AI tools like ChatGPT. Sean’s journey began with the Lumia 740, leading to strong ties with app developers. Outside writing, he coaches American football, utilizing Microsoft services to manage his team. He studied broadcast journalism at Nottingham Trent University and is active on X @SeanEndicott_ and Threads @sean_endicott_.