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Windows 10 May 2019 Update doesn’t recognize SB X-Fi sound cards

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Published onMay 22, 2019

published onMay 22, 2019

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ManyWindows 10users reported experiencing issues with theirSound Blaster X-Fi sound cards.

Creative Technology’s SBsound cardsdriversoften fail to recognize the speakers.

This issue seems to occur after users installed theWindows 10 May 2019 Update.

Here’s how one userdescribes this issue:

Hi, like above. I updated myWindows 10from 1803 to 1903 and my XFI stopped working. I formated my PC and still the same problem. I install thedrivers(daniel_k 4.0 ) without any problems, but it doesnt detect my yy… (speaker X-fi), just SPDIFIs there any working solution ?

Another user confirms he encountered the same problem:

Just moved from W10Pro 1809 to 1903 (18362.116) and unfortunately my X-Fi Platinum Fatal1ty Champion stopped working. Reinstalling SBXF_PCDRV_L11_2_30_0011.exe from 21 January 2016 does not make any difference. Some ports like SPDIF In/Out pop up in Device manager but no Speaker endpoint. Is there going to be any newerdriverrelease for W10-1903 or is this the end of the road?

It seems that Sound Blaster X-Fisound cardusers have no reason to worry though. They just need to have a little patience until a hotfix is rolled out to their computers.

Creative is already aware of this issue and are working on developing a newdriverthat provides support for Sound Blaster X-Fisound cardson Windows 10v 1903.

Creative_RyanThere will be adriverreleased very soon. Received an update from the team and it looks like within this week. THanks for the patience! There’s a LOT of work to do under the hood for these cards (that are 10 years old).

Have you encountered similar issues after installing the latestWindows 10OSversion on your machine? Let us know in the comments below.

If you’re looking for ways to troubleshoot this problem, here are a few suggestions:

More about the topics:Windows 10 May 2019 Update,windows 10 update

Madalina Dinita

Networking & Security Specialist

Madalina has been a Windows fan ever since she got her hands on her first Windows XP computer.

She is interested in all things technology, especially emerging technologies – AI and DNA computing in particular.

Prior to joining the WindowsReport team, she worked in the corporate world for a number of years.

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Madalina Dinita

Networking & Security Specialist

Madalina is a Windows fan since forever, especially interested in AI, emerging technologies, privacy, and security.